| In case of complaints, please send them to: |
|---|
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Department of State-Citizen/Business Relations Tel. Address: 150 Grigoriou Lambraki, Tel.: 213 137 1296 - 213 137 1421 - 213 137 1481 Contact Email: info@yna.gov.gr, ddy.b@yna.gov.gr, contact@yna.gov.gr |
Agathonisiou
Infrastructure for easy access for persons with disabilities and reduced mobility
The port is accessible without any intervention as it does not show unevenness in its morphology and is on the same level as the pavement of the port
First port reception point for persons with disabilities and reduced mobility
No point has been defined where the PRMs to be able to declare their arrival
Free assistance services from the port for persons with disabilities and reduced mobility
No possibility of assistance for PRMs
Ways of informing about the above access conditions and formulating related complaints for the ports
Municipal Port Fund of Leros
Tel. Agia Marina St., Leros, Dodecanese 85400
Tel: (+30) 22470 25739
email:dilitalerou@gmail.com, url: https://dilitalerou.gr/contact-us/
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Agia Marina (Leros)
Infrastructures for easy access for persons with disabilities and reduced mobility
- The port is accessible without any intervention as it does not present unevenness in its morphology and is at the same level as the surface of the port
- There is one (01) special parking space for PRMs as provided in the approved traffic study of Limenas (Government Gazette 3277 B/26-07-2021)
- At the point where the Entry-Exit Gate has been installed, a wooden ramp has been installed .
First port reception point for persons with disabilities and reduced mobility
No designated point where PRMs can declare their arrival
Free assistance services from the port for persons with disabilities and reduced mobility
No possibility of assistance for PRMs
Ways of information about the above access conditions and formulating relevant complaints for the ports
- Municipal Port Fund of Leros, Tel. Agia Marina St., Leros,
Dodecanese 85400, Tel: (+30) 2247025739, email: dilitalerou@gmail.com , url: https://dilitalerou.gr/contact-us/
- Port Authority of Leros
Address: N.IOANNIDOU - EES, Postal Code 85400
Phone: 2247022224
E-mail: leros@hcg.gr
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Agiou Konstantinou
Infrastructure for easy access for persons with disabilities and reduced mobility
The port is accessible without any intervention as it does not show unevenness in its morphology and is on the same level as the pavement of the port
First port reception point for persons with disabilities and reduced mobility
No designated point where PRMs can declare their arrival
Free assistance services from the port for persons with disabilities and reduced mobility
No possibility of assistance for PRMs
Ways of informing about the above access conditions and formulating relevant complaints about the ports
- Municipal Port Fund of Fthiotida
Tel. Address: Stylida P.K. 35300
Tel. 2238022360-2238022181
email:limstyl@otenet.gr
- Stylida Port Authority
Address: STYLIDA PO Box 35300
Phone: 2238022329
E-mail: stylida@hcg.gr
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Agnonta (Skopelou)
Infrastructure for easy access for persons with disabilities and reduced mobility
The port is accessible without any intervention as it does not show unevenness in its morphology and is on the same level as the pavement of the port
Entrance to all ticketing agencies located along the promenade is accessible to all
It has three (3) parking spaces for RPMs
First port reception point for persons with disabilities and reduced mobility
No designated point where people with disabilities can declare their arrival
Free assistance services from the port for persons with disabilities and reduced mobility
No possibility of assistance for for RPMs
Ways of informing of the above access conditions and formulating relevant complaints for the ports
Municipal Port Fund of Skopelos, Tel. Address: Kassandrianou Regina, Chora, 370 03
Skopelos Magnesia, tel.: 2424022864, email: lime58@otenet.gr
url: https://skopelosports.gr/
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Adamanta (Milos)
Infrastructure for easy access for persons with disabilities and reduced mobility
Land zone of Adamas Milos:
- Accessibility ramps and WC for RPMs
First reception point at the port for persons with disabilities and reduced mobility
The Municipal Information Office has been designated as a point of reference for people with disabilities or reduced mobility in which they can announce their arrival and request assistance.
Free assistance services from the port for persons with disabilities and reduced mobility
No possibility of assistance for for RPMs
Ways of informing about the above access conditions and formulating relevant complaints about the ports
-Municipal Port Fund of Milos,
Tel. Address: ADAMANTAS 84800 MILOS, Tel. marina: 2287021895,
Office Phone: 2287022130,
email: dltm@otenet.gr - info@milosport.gr, url: https://milosport.gr/en/contact-us/
-Milos Port Authority, Address: ADAMANTAS MILOS, PO Box 84800
Phone : 2287023360
E-mail: milos@hcg.gr
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Alexandroupolis
Infrastructure Infrastructure for easy access for persons with disabilities and reduced mobility
-Full accessibility of the routes both to the E/C - O/C ship berths and to the ticket offices, without interruption by steps or curbs
-Parking spaces for RPMs
First reception point at the port for persons with disabilities and reduced mobility
An arrival/waiting point has been designated with signage in accordance with the requirements of art. 12 of the Regulation where RPMs can declare their arrival ( https://goo.gl/maps/nYaCATHovZXbrhUS8 )
Free assistance services from the port to persons with disabilities and reduced mobility
The provision of free assistance to RPMs is provided following a relevant application - notification , upon their arrival at the designated arrival/waiting points
Ways of informing of the above access conditions and formulating relevant complaints for the ports
-Alexandroupoli Port Organization S.A., P.O. 681 32, Alexandroupoli,
Tel.: 25510 26251, e-mail: secretary@ola-sa.gr , url: https://ola-sa.gr/el/
-The rights and facilities of persons with disabilities are included in a map of passenger rights which is distributed in printed form and is posted in electronic form on the Agency's website.
-Central Port Authority of Alexandroupolis,
Address: EMPORIOU 7 - ARKADIOUPOLEOS, PO Box 68100
Phone: 2551356200,
E-mail: alexandroupoli@hcg.gr
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Piraeus
Infrastructure for easy access for persons with disabilities and reduced mobility
There are three (3) Passenger Cruise Terminals (A1 Miaoulis, B' Themistocles and C Alkimos) and seven (7) covered areas or waiting rooms for Ferry Passengers (at Gates El Perikleous, E2 Hetionas, E3 Agios Dionysios, E4 Kononos, E5 & E6 Pedestrian Bridge, E8 Aeginitika and E9 & E10 Agios Nikolaos). At all points they have been configured:
-Ground level entry-exit ramps that allow access and service for disabled persons and persons with reduced mobility. In some places where the height difference needs to be compensated, a similar procedure has been carried out.
-Special sanitary areas (special WC) for PRMs in all passengers' Terminals with corresponding markings, special designed water coolers.
-Exclusive, special passenger parking spaces with column or floor markings.
First reception point at the port for persons with disabilities and reduced mobility
No designated point in the Ferry area where PRMs can declare their arrival. Free assistance services from the port to persons with disabilities and reduced mobility.
Free assistance services from the port for persons with disabilities and reduced mobility
In the Cruise area there are:
-Meeting points for RPMs at all stations.
-Toilets for RPMs in all the halls of the passenger stations.
-Specially designed water coolers, at a corresponding height.
-Specially designed passenger service points for passport control.
-Wheelchairs are available free of charge to serve RPMs
-Specially designed motorized wheelchairs for transporting disabled passengers with their companion and their luggage.
-All buses used for transfers within the Cruise port have ramps for wheelchairs and a special docking place inside the vehicle.
-The administrative clerks, Dock workers, drivers of various vehicles (especially buses), dock worker supervisors and foremen have participated in seminars on the proper management and service of persons with mobility problems and persons with special needs in general.
In the Ferry area there are:
-Free access for all passengers to all ships (up to the catapult) in the Ferry area.
-Entrance-exit ramps in all covered areas or passenger waiting rooms as well as near most port entrance gates.
-Toilets for the RPMs at all seven passenger waiting points.
-There are wheelchairs available free of charge to serve people with mobility problems after a request from the person concerned to the Port Coast Guard who then informs the Piraeus Port Authority (PPA)
-All buses used for transportation within the Coastal Port have ramps for wheelchairs and a special mooring position inside the vehicle.
-The administrative staff, Dock workers, bus drivers, dockworker supervisors and foremen have participated in seminars on the proper management and service of people with mobility problems and people with special needs in general.
Ways of reporting the above access conditions and formulating relevant complaints about the ports
-Piraeus Port Authority (PPA) S.A., 10 Akti Miaouli, Postal Code: 18535, Piraeus,
Call center: 210-4550000, 210-4550100, email: olp@olp.gr
The PPA SA website (www.olp.gr) includes information on all PPA activities
a) Cruise: -Services-Cruise-Useful
b) Coastal Shipping - Services - Coastal Shipping - Coastal Shipping Information) information on passenger rights and complaints procedure.
-Central Coast Guard of Piraeus
Port Address: 50 Akti Miaoulis, Piraeus 18536
Phone: 2132147600
Email: klp.gga@hcg.gr
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