Infrastructure for easy access for persons with disabilities and reduced mobility
There are three (3) Passenger Cruise Terminals (A1 Miaoulis, B' Themistocles and C Alkimos) and seven (7) covered areas or waiting rooms for Ferry Passengers (at Gates El Perikleous, E2 Hetionas, E3 Agios Dionysios, E4 Kononos, E5 & E6 Pedestrian Bridge, E8 Aeginitika and E9 & E10 Agios Nikolaos). At all points they have been configured:
-Ground level entry-exit ramps that allow access and service for disabled persons and persons with reduced mobility. In some places where the height difference needs to be compensated, a similar procedure has been carried out.
-Special sanitary areas (special WC) for PRMs in all passengers' Terminals with corresponding markings, special designed water coolers.
-Exclusive, special passenger parking spaces with column or floor markings.
First reception point at the port for persons with disabilities and reduced mobility
No designated point in the Ferry area where PRMs can declare their arrival. Free assistance services from the port to persons with disabilities and reduced mobility.
Free assistance services from the port for persons with disabilities and reduced mobility
In the Cruise area there are:
-Meeting points for RPMs at all stations.
-Toilets for RPMs in all the halls of the passenger stations.
-Specially designed water coolers, at a corresponding height.
-Specially designed passenger service points for passport control.
-Wheelchairs are available free of charge to serve RPMs
-Specially designed motorized wheelchairs for transporting disabled passengers with their companion and their luggage.
-All buses used for transfers within the Cruise port have ramps for wheelchairs and a special docking place inside the vehicle.
-The administrative clerks, Dock workers, drivers of various vehicles (especially buses), dock worker supervisors and foremen have participated in seminars on the proper management and service of persons with mobility problems and persons with special needs in general.
In the Ferry area there are:
-Free access for all passengers to all ships (up to the catapult) in the Ferry area.
-Entrance-exit ramps in all covered areas or passenger waiting rooms as well as near most port entrance gates.
-Toilets for the RPMs at all seven passenger waiting points.
-There are wheelchairs available free of charge to serve people with mobility problems after a request from the person concerned to the Port Coast Guard who then informs the Piraeus Port Authority (PPA)
-All buses used for transportation within the Coastal Port have ramps for wheelchairs and a special mooring position inside the vehicle.
-The administrative staff, Dock workers, bus drivers, dockworker supervisors and foremen have participated in seminars on the proper management and service of people with mobility problems and people with special needs in general.
Ways of reporting the above access conditions and formulating relevant complaints about the ports
-Piraeus Port Authority (PPA) S.A., 10 Akti Miaouli, Postal Code: 18535, Piraeus,
Call center: 210-4550000, 210-4550100, email: firstname.lastname@example.org
The PPA SA website (www.olp.gr) includes information on all PPA activities
a) Cruise: -Services-Cruise-Useful
b) Coastal Shipping - Services - Coastal Shipping - Coastal Shipping Information) information on passenger rights and complaints procedure.
-Central Coast Guard of Piraeus
Port Address: 50 Akti Miaoulis, Piraeus 18536